Acceptable Use Policy

This Acceptable Use Policy ("AUP"), issued by Velta, LLC, doing business as Lollipay ("Lollipay"), governs your conduct on the Lollipay platform. Violations may result in immediate account suspension or termination without notice. You may appeal by contacting support@lollipay.cc.

1. Digital Products Only

Lollipay is exclusively for the sale of digital products — software, subscriptions, services, and access. Selling physical products is prohibited and will result in immediate account termination.

2. Prohibited Products

You may not sell, distribute, or facilitate the sale of:

• Physical goods of any kind
• Financial or professional services or advice
• Counterfeit, stolen, or unauthorized goods
• Illegal, age-restricted, or regulated products
• Gambling or betting-related products
• NSFW or sexually explicit content
• Pharmaceuticals, medical devices, or health products
• NFTs, cryptocurrency, tokens, or related products
• Multi-level marketing, pyramid schemes, or IBO schemes
• IPTV or unauthorized streaming services
• Firearms, ammunition, explosives, or weapons
• Drugs, narcotics, or controlled substances
• Endangered species or derived products
• Hazardous or toxic materials
• Hacking tools, exploits, malware, or attack services
• Content you do not own or hold valid licenses for
• Resold or redistributed digital products without the original creator's authorization
• Dating or matchmaking platforms
• Timeshares
• Government or identity services

This list is not exhaustive. Lollipay reserves the right to determine whether a product violates this policy.

3. Prohibited Activities

The following are strictly prohibited and will result in immediate termination:

Zero Tolerance (Instant Ban):

• Child sexual abuse material (CSAM) or any form of child exploitation
• Support for or affiliation with terrorist organizations
• Fraud, identity theft, or impersonation
• Distribution of malware, ransomware, or malicious code
• Selling prohibited products listed in Section 2

Prohibited (May Result in Warning or Termination):

• Harassment, threats, bullying, or intimidation
• Hateful content targeting any group based on race, gender, sexuality, religion, disability, or other protected characteristics
• Spam, phishing, or unsolicited messaging
• Collecting, exposing, or selling personal data without consent
• Content promoting self-harm or suicide
• Deceptive practices, misleading product descriptions, or bait-and-switch tactics
• Fake reviews, inflated ratings, or artificial manipulation of sales metrics
• Any illegal activity under applicable law

4. Account Rules

• No account sharing. Your login credentials are for your use only. Allowing others to access your account is prohibited.
• No multi-accounting. One account per person or entity. Use multiple stores under a single account — do not create additional accounts.
• No account trading. Accounts may not be sold, transferred, or given to another person or entity.

5. Platform Integrity

You may not:

• Use bots, scrapers, or automated tools to access the platform, make purchases, or manipulate data without prior written authorization.
• Exploit bugs, vulnerabilities, or pricing errors. If you discover a vulnerability, report it to security@lollipay.cc.
• Attempt to bypass rate limits, security controls, or access restrictions.
• Reverse engineer, decompile, or extract source code from any Lollipay service.
• Abuse the dispute or chargeback process, including filing fraudulent chargebacks or using disputes as a threat against merchants.

6. Community Conduct

All users are expected to:

• Treat others with respect and professionalism.
• Report violations to abuse@lollipay.cc.

Unacceptable conduct includes:

• Discriminatory language or actions based on identity.
• Trolling, personal attacks, or deliberate provocation.
• Doxxing or publishing private information without consent.
• Stalking, intimidation, or unwanted contact.
• Sustained disruption of community spaces.

7. Compliance

• You must comply with all applicable local, state, federal, and international laws.
• You must not violate the policies of our payment processing partners.
• You must comply with all applicable sanctions laws, including OFAC. See the Merchant Services Agreement for the full list of restricted jurisdictions.

8. Reporting

If you notice a violation of this AUP, report it to abuse@lollipay.cc or through our support channel. We review all reports and take action as appropriate.

9. Enforcement

• Zero tolerance violations result in immediate, permanent account termination with no appeal.
• Other violations may result in a warning, temporary suspension, or permanent termination depending on severity.
• Lollipay may freeze payouts and withhold funds during an investigation.
• Lollipay's enforcement decisions are final.
• Repeat violators will be permanently banned and may be reported to relevant authorities.